12/20 2011
Posted in: Call center management, Kimberly's Events
I’ll be in Orlando in April at the Contact Center Association Conference. This is a dynamic event designed just for contact center leaders looking to stay up to date on what’s going on in the contact center world.
April 23 – April 26 – SAVE THE DATE!
Come and hear many speakers talk about what drives your success. I will be there helping leaders understand the importance of how behavioral management changes your culture and helps to sustain your high performance. An organization can not succeed in these competitive times without understanding behavioral management and what it means to leaders. Visit my web site for more information about behavioral management and how I can help you to focus on the right behaviors to help you gain the right results!
Come visit me in Orlando!
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